Privacy Policy

We are on a mission to make the web a better place. The following terms, as well as our Policy and Terms of Service, apply to all users.

Last Update: Nov 12, 2019

Terms and Conditions

This Privacy Policy explains how HashCenter collects, uses, discloses and protects your personal information. This Privacy Policy explains which information we collect, use, process and protect your information and what options our users have with regards to their personal information.


Personal information means any data relating to an identified or identifiable natural person. This policy applies to information we collect when you access or use HashCenter Website, HashCenter App, HashCenter Platform, HashCnter Mobile applications (collectively, "HashCenter Services") or otherwise interact with us as described below. We are compliant with applicable laws in the countries in which we operate. By using the HashCenter Services or interacting with us as described below, you confirm that you are aware of this Privacy Policy

Intellectual Property Rights

Other than the content you own, under these Terms, Company Name and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

1. Data we collect

We collect information you provide directly to us and we also get some information about you when you interact with HashCenter Services. For example, we collect information about you when you create an online account, complete a transaction, fill out a form, complete a verification (KYC) procedure, use our software products and mobile applications, respond to surveys, post messages to our forums or wikis or otherwise communicate with us.

The types of information we may collect are as follows:

  • Your personal information, such as your name, surname, company name, email, address and nationality (registered seat of the legal entity), bank account, ID number and image of the ID document, date and place of birth, personal picture, phone number, utility bill and other relevant data relating to user verification (KYC) procedure (hereinafter "User Data").
  • Contact information, namely your email address and phone number.
  • Your bitcoin address.
  • Account information such as username, two-factor authentication keys and account preferences
  • All information associated with hashing power orders, namely: selected HashCenter server location, set amount hashing power buyer is willing to spend on his order, set price per hash hashing power buyer is willing to pay, approximate limit maximum hashing power for order, payments, number, duration, modification and termination of orders and other order parameters.
  • All information associated with selling hashing power and the provision of hashing power or hosting service.

When you access or use the HashCenter Services, we automatically collect information as follows:

  • Transaction information: we collect information about the transaction you complete via the HashCenter Services.
  • Device and Log information: we collect information about the computer or mobile device you use to access the HashCenter Services, including device identifiers, mobile network information, type of operating system, type of hardware used and the type of browser used. We also log information about your use of the HashCenter Services, including access times, pages viewed, IP address, other standard web log data, and the page visited before and after navigating to our websites.
  • Cookies and similar tracking technologies: we may use cookies, pixel tags, web beacons, and other tracking technologies to collect information about you when you interact with the HashCenter Services, including information about your browsing behaviour on our HashCenter Services. For more information on cookies, please see below.
  • Data we collect from third party providers: We use third party providers, including Google and others, to collect information about your use of HashCenter Services and enable us to improve how the services work. The information allows us to see the overall patterns of usage on HashCenter Services, helps us record any difficulties you have with the services, shows us whether our advertising is effective or not, and allows us to use responses to advertisements to optimise ad performance. Google use cookies and other, similar technologies to collect information about the services use and to report website trends to us, without identifying individual End-Users or Visitors to us. See below for more information, or to opt out of these practices: You can learn about Google’s practices by going to, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at may opt-out of Facebook advertising by visiting t

2. How we use your data

2.1. Services

We use your data to operate effectively and provide the best experience with our services.

We use your data to authorize access to HashCenter Services, to provide customer support, to manage your account(s) and send you technical notices, updates, security alerts and support and administrative messages. We also use your data to process transactions, to send notices about your transactions and to help prevent potentially prohibited or illegal activities and enforce our user agreement.

With the help of the data you provide us and with linking or combining it with information we obtain from others, we personalize, measure and improve the HashCenter Services. Any optional personal data that you choose to disclose within your profile settings will be solely used for identification and communication purposes and will not be processed or shared in any other way.

We may also carry out any other purpose for which the data was collected, to the extent such purpose is necessarily contemplated by the collection of such information or as otherwise notified in the HashCenter Services at the time of collection.

We use third party services to help us provide our services effectively (e.g., maintenance, analysis, audit, transactions, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

2.2. Communications

We use your email address to get in contact with you, to deliver marketing and promotional offers on behalf of HashCenter and others.

You may opt out of receiving promotional communications from us by following the instructions in those communications. You may also opt out of receiving our newsletter or certain administrative emails by modifying your communications preferences through the settings feature of your online account. If you opt out of receiving promotional communications, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.

2.3. Advertising

e target (and measure the performance of) ads to users, visitors and others both on and off our services directly or through a variety of partners. We are using data from advertising technologies on and off HashCenter Services, like web beacons, pixels, ad tags, cookies, and device identifiers.

2.4. Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. They are typically stored on your computer’s hard drive.

We use both session and persistent cookies. Session cookies expire when you log out of your account or close your browser. Persistent cookies remain on your computer or mobile device until you erase them or they otherwise expire. Most web browsers are set to accept cookies by default. You are free to decline most of our cookies if your browser or browser add-on permits, but choosing to remove or disable our cookies may interfere with your use and functionality of the HashCenter Services. Additionally, we may use certain persistent cookies that are not affected by your browser settings, but will use such cookies solely for identity verification and fraud prevention purposes. You may refuse cookies by turning them off in your browser, however, you should be aware that our site, like most other popular sites, may not work well with cookies disabled. For more information about cookies and how to block, delete or disable them, please refer to your browser instructions, or contact us at

We use third party service provider(s), to assist us in better understanding the use of our Site. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our site, what products are browsed, and general transaction information. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors' interests in our Site and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using our services. Our service provider(s) is/are contractually restricted from using information they receive from our Site other than to assist us.

3. How we share your data

We will only use and disclose your personal information internally in order to:

  • understand and meet your needs and preferences;
  • develop new and enhance existing service and product offerings;
  • manage and develop our business and operations
  • carry out any purposes for which we have received your consent
  • meet legal and regulatory requirements

We may disclose any information we collect about you, whether you are a current or former customer, with law enforcement, data protection authorities, government officials, and other authorities, when:

  • compelled by subpoena, court order or other legal procedure
  • we believe the disclosure is necessary to prevent physical harm or financial loss
  • disclosure is necessary to report suspected illegal activity
  • disclosure is necessary to investigate violations of this Privacy Policy or our Terms of Use
  • we obtain your consent or at your direction

Other than in connection with a merger, sale of HashCenter's assets, financing or acquisition, we will not sell or rent any of your information to third parties for their own marketing purposes.



We retain personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, subject to our own legal and regulatory obligations. In accordance with our record keeping obligations, we will retain basic account information and information about performed transactions for at least 5 years after the account is closed.

3.2. Accessing and controlling your personal data

Regarding your personal data, you have the following options:

  • Delete data: You can request deletion of your personal data that we have about you. We will delete the data that we are not legally obliged to keep and since some of the data is necessary to provide HashCenter Services to you, you will not be able to use our services after the deletion
  • Change or correct data: You have the right to request change of incorrect personal data that we have about you
  • Object to or limit or restrict use of data: You can request that we stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
  • Right to access and/or take your personal data: You have the right to ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.

You can make a request for any of the above mentioned actions by sending an email to In relation to all procedures relating to the collection, processing and storage of your personal data, you have the right to appeal to the Information Commissioner of the Republic of Slovenia (


You may access and review or update your online account information at any time by logging into your account.

If you choose to close your HashCenter Account, please contact us at Your account will be deleted and your personal data will be erased within 30 days of receiving your request.

We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse or enforce our Terms of Service. We will retain de-personalized and fully encrypted information after your account has been deleted.


We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information.

We protect your information using reasonable physical, technical and administrative security measures, including by limiting access to your information to employees with a need to know such information. To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.


If you have any questions or concerns regarding this Privacy Policy, please contact us at